FAQ'S

Our park hours vary depending on the season and day of the week. We recommend contacting us directly for the most up-to-date information on our hours of operation. Our Usual working hours (10am-5pm) (6.30pm to 10pm)

Our ticket prices and options vary depending on a number of factors such as age, group size, and time of visit. For the most up-to-date information on our ticket prices and options, we recommend contacting our office directly.

Our park staff are available to answer any questions you may have about ticket options, pricing, and special promotions. You can contact our office by phone or email, and we will be happy to assist you with your inquiry.

We also offer special packages for schools and groups, so be sure to contact us directly to find the best deal for you.

Unfortunately, outside food and drinks are not allowed in the park. However, we offer a wide variety of food and beverage options throughout the park, including restaurants, snack stands, and beverage carts. We strive to provide a variety of options to accommodate different dietary needs and preferences.

Our rides and attractions have different age, height, and weight restrictions depending on the ride. For safety reasons, we strictly enforce these restrictions.

We recommend checking our website or contacting us directly for specific information about the restrictions for each ride. This information can also be found at the entrance of each ride and with our park maps.

Unfortunately, we do not currently offer locker facilities in the park.

We do not have a specific dress code for our park, but we do recommend wearing appropriate attire for your comfort and safety.

We suggest wearing comfortable clothing and shoes that are suitable for the activities and rides you plan to enjoy. We also recommend bringing extra clothing layers and sun protection during hot or cold weather.

Are there any shows or performances that I can see?

Yes, We recommend checking our website or contacting us directly for a current schedule of shows and performances during your visit.

We offer a range of services to make our park accessible and enjoyable for guests with disabilities. We have wheelchair-accessible entrances, restrooms, and parking spaces, as well as accessible seating and viewing areas for shows and performances.

Yes, we are a pet-friendly park, and we welcome your furry friends to join you on your visit. However, we do have certain safety measures in place to ensure the safety and comfort of all our guests.

We ask that all pets are leashed at all times and under the control of their owners. Owners are responsible for the care and cleanup of their pets while in the park. We also ask that you keep your pets away from any food service areas, and we reserve the right to ask you to remove your pet from the park if they are causing a disturbance or safety concern.

Yes, we offer free wheelchair for use at our park for guests who require assistance with mobility, and we have a limited number of wheelchairs available on a first-come, first-served basis.

Wheelchair rentals are free of charge, but we require a form of identification and a signed rental agreement. Our park staff are trained to assist with the rental process and provide guidance on accessibility throughout the park.

yes, there are certain areas in the park that are off-limits to guests for safety and operational reasons. These areas may include maintenance and service areas, as well as areas that are undergoing renovation or construction.

For your safety and the safety of our employees, we ask that you do not attempt to access these areas. Our park staff are trained to provide assistance and guidance to ensure that you have a safe and enjoyable experience within the areas that are open to the public.

We understand that inclement weather or ride closures may affect your visit to our park. In the event of ride closures due to technical issues or inclement weather, our park staff will work to resolve the issue as quickly as possible and keep you informed.

Please note that we do not offer refunds or cancellations once you are inside the park. However, we offer rain checks or complimentary tickets to affected rides or attractions that are closed for an extended period of time. These policies are subject to change, so we recommend checking with our park staff for the latest information and procedures.

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